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Diving Deep on Empathy Interviews

“The main tenet of design thinking is empathy for the people you’re trying to design for. Leadership is exactly the same thing — building empathy for the people that you’re entrusted to help.” (David M. Kelley, IDEO). Empathy interviews are an effective way to strategically gather input from students, families, teachers and administrators. Learn key information that will help guide your planning and implementation for empathy gathering.